Guests Reviews of Canada Suites On Bay, Established 1998

It's a reasonably priced traditional hotel for a long stay. Marvellous and amazing location, in downtown. And right by Eaton Centre, and subway station close at hand.

The location was great and fantastic, not very far from Suite.

Easy check-in, late check-out.

Centrally located, easy transportation, nearby supermarkets and restaurants, handy appliances, good communication, clean.

Nothing, all excellent.

Excellent location close to shopping and streetcar/subway. Building was well secured. Small kitchen to save money on eating out. Sleeping for 8. Nice pool area (on 2nd floor)though spa was not warm. Complimentary wet bar/snacks on arrival 

Got the same nicely furnished and big size room with washroom booked online, thoroughly enjoyed that. All the staff was welcoming, fixed my issues.

Although everything was good, some of the staff were very rude.

Central location within walking distance of shopping and attractions- felt very safe even at night. Great to have the flexibility to eat in or out depending on mood. Kitchen was well kitted out to have a home from home. There was a lovely welcome 

Stayed at Canada Suites On Bay for a conference with friends. The apartment was clean, comfortable, and had electric fireplaces already running. Clear instructions, great wifi, and TVs that worked well. Loved the complementary spa 

-smart apartment building, well kept, great location, attractive unit, smartly decorated, comfortable bed

Too hot and no heating control Should provide garbage bags and coffee filters Dishes not clean Difficult to reach management, never got the contract they were supposed to deliver

Great value...excellent location...wonderful accomodations...friendly staff.We would definitely stay there again!

There were 6 in our party....but only 4 dining room chairs. We needed 2 more chairs and phoned the number as per the contract, but it took 2 days for the chairs to arrive. We did the same for an extra rollaway bed and it took a day and a half for the bed to arrive.

The unit was clean, well-equipped, and centrally located. The staff was friendly and helpful. Having security in the building gave a sense of safety. The extra room and pull-out couch were great for a family of five. The location was 

Location in the city center, but there are plenty other hotels at that price with full staff and amenities in the area.

Excessive price for what is provided. False advertising, they say there's pool, sauna etc., but all those were closed. This is basically a highrise with private condos, and canada suites rents out some of them. They make you sign a detailed contract, in which you agree to pay excessive sums for lost/damaged objects... i.e. $10.00 for an aluminium spoon, or $20.00 for a plain (mismatched) glass. On the top of that the contract lists objects that were not in our condo like champaine glasses etc.!! Beware that you have 24 hrs to inspect the whole place and email canada suites all damages you find or contract says you'll have to pay for them. On the top of everything else they charge your credit card full price as soon as you book the room with them, not at check out or even check in..... then also extra $500.00 cdn refundable deposit on arrival. There is no maid service, unless you personally make arrangements with cleaning service CS reccomends and pay for the cleaning lady (didnt use it so dont know the prices).

I like the fact that it's a condo so you feel as though your're at your own place as oppose to a hotel where there is no fridge or stove. They also took our request to be on the highest floor and rooms side by side into consideration. Pool area 

Convenient location, close to transportation and amenities. Clean and well-equipped apartment. Great view of the city.

Although there were a few minor drawbacks, such as the dated appearance of the apartment and the limited kitchen supplies, overall we had a positive experience. The convenience of the location and the cleanliness of the apartment made up for any shortcomings.

Just so so

Noisy, pool internet